teamLab Planets Tokyo: tickets, clothes and access

JGO! editorial team — WEBMARKS Inc. (Fujisawa, Kanagawa)

Book teamLab Planets Tokyo online, check the date and entry time on your ticket, and plan for a barefoot visit that includes water and mirrored floors. As of November 3, 2026, adult Entrance Passes were advertised from ¥3,800, but prices vary by date and ticket. The museum’s official address is 6-1-16 Toyosu, Koto-ku, Tokyo. Official ticket store · Official visitor guide

teamLab Planets is a museum by teamLab where visitors walk through water and experience artworks as part of the environment. A reservation is only one part of planning: clothing, luggage, children’s supervision and mobility needs can all affect how comfortable your visit is. This guide focuses on Planets; check the official ticket details for your chosen date rather than relying on older prices or general descriptions of the museum.

1. teamLab Planets Tokyo tickets: compare the actual choices

The standard Entrance Pass specifies when you may enter, not how long you may stay. Its price is variable, so the advertised adult starting price is not a guaranteed price for every date or time slot. The official ticket store displays prices including tax, and tickets are not sold at the venue counter or ticket machines. Check the price and conditions shown for your selected date before paying. Official ticket store and help

The Premium Pass is date-specific. Its main practical advantage is that holders can show the pass at the information center instead of joining the general entrance queue. It does not skip waiting within the artworks, so paying more does not guarantee immediate access to every exhibition area. The current price shown in the official store was ¥12,000 for both adults and children aged 4 or older.

You can buy through the official online store without registering as a DMM member. Official help lists credit cards, PayPay and UnionPay for guest checkout; payment options differ between guest and member checkout. The same help page also names Lawson Ticket, Seven Ticket and Klook as purchase routes. If you buy from another seller, check that seller’s own terms and contact it about changes. Official help: purchasing and ticket conditions

Students should be prepared to show a student ID or another document confirming their age, such as a passport; overseas student IDs can also be used. For a disability-discount ticket, bring the qualifying certificate to show at the entrance. One accompanying person is also eligible for the discount, according to the official help. These checks are worth considering when comparing ticket types, because a lower listed price may depend on showing the relevant evidence.

Do not treat teamLab Planets and teamLab Borderless as interchangeable names for the same visit. The existing Planets coverage includes a comparison by PhatLife Project that can help readers think about the two as separate options, but this guide is about Planets and its ticket rules. Check the location, date and ticket product on the official store before purchasing.

2. teamLab Planets Tokyo booking: QR codes, changes and queues

After buying a ticket, keep the confirmation email somewhere you can access on the day. The QR-ticket URL is available from that email and from the reminder sent two days before admission; the QR code itself appears from midnight on the admission date. You can show the ticket on a phone or another device, or print it on paper. Official help: QR tickets

Use this sequence to prepare:

1. In the official store, choose the visit date, entry time and correct age categories.
2. Before payment, read the change conditions that apply to the specific ticket you selected.
3. Save the confirmation email and ticket URL somewhere accessible to everyone who needs them.
4. On the admission date, open the QR ticket and check that it displays before travelling.
5. At the venue, follow the entrance instructions for your ticket type.

If one purchase covers several people, the store issues one QR ticket for the purchase. If your party will not enter together, arrange the ticket distribution in advance rather than expecting everyone to arrive at the entrance with access to the purchaser’s email. Preparing the tickets before travel also helps avoid searching through messages while other members of the party are waiting.

Tickets cannot be cancelled or refunded after purchase. For Entrance Passes bought through the official store, the official help allows up to three date or time changes, provided you make each change no later than two hours before the admission start. A sold-out slot or a date outside the current sales period cannot be selected as a replacement. Tickets bought through travel companies or convenience stores must be changed through the seller.

Premium Pass change guidance needs particular care. The ticket-specific help gives Premium Pass holders a deadline of 08:30 on the admission day and allows up to three changes, while the facility information also describes a two-hour deadline without distinguishing ticket types. Because these published descriptions differ, use the conditions attached to your ticket and confirm them in the official help before relying on a change. Official help · Facility information

The individual-visitor help says that if you arrive after your specified time, you should still come during that day’s opening hours and speak to staff. Final admission is one hour before closing, so a late arrival is not the same as having unlimited time to enter. Do not confuse this individual guidance with the group policy: groups are normally refused entry if they miss their specified time, and groups must enter together. Official group-ticket guidance

The entry time printed on an Entrance Pass is the time for admission, not a limit on the time you may remain inside. Even so, the official help says that waiting to enter can take 30–60 minutes. Allow for that possibility when planning a meal, another reservation or transport after your visit rather than scheduling the next activity immediately after your ticket time.

3. teamLab Planets Tokyo clothes, water and luggage

Wear clothing that will be comfortable when you take off your shoes and socks. In the Water area, visitors go barefoot; socks and tights must also be removed in the locker area. Water reaches as high as an adult’s knees in some places, so small children may need clothes that can get wet and a change of clothes for afterward. The official visitor information recommends preparing for children to get wet. Official help · Facility information

Some floors are mirrored, which means skirts and wide-legged trousers can reflect what is underneath. Free shorts are available to borrow in sizes XS–6L, so visitors who do not want to wear their own shorts can use that option. Think about the combination of water, barefoot areas and reflective floors when choosing an outfit, rather than treating the visit like a conventional indoor gallery.

Free lockers are available, but their dimensions are limited: 23 cm wide, 34 cm deep and 37 cm high. Measure or compare a bag with those dimensions before bringing it, especially if you are travelling with a larger day bag. Luggage that does not fit can be left in the stroller-storage area using a wire lock, but it remains the visitor’s responsibility; that arrangement is not the same as secure luggage storage.

The museum’s environment also includes strong light and dark spaces. If either may affect someone in your party, take that into account before entering and ask staff about the visit as needed. Safety restrictions apply to some areas for visitors who are pregnant, so do not assume every room is available to every visitor.

Cakes with Faces provides a walkthrough and practical tips, including the expansion mentioned in the video’s title. The solo-outing channel 独身女のやさぐれ散歩 presents a visit from a solo visitor’s perspective. These existing video references offer different ways to preview a visit, but use the official visitor guidance for current ticket, safety and facility rules.

4. teamLab Planets Tokyo with children or mobility needs

Children younger than 13 must be accompanied by an adult aged at least 18. One accompanying adult is required for every three children, and the count includes children admitted free. For example, do not leave a child aged 3 or younger out of the ratio when working out how many adults your group needs. Check the group composition before booking and arriving. Official facility information

Baby carriers can be used inside, but strollers cannot be taken into the exhibition space. There is a stroller-storage area where visitors can secure a stroller with a wire lock. This may affect how you organize a visit with a sleeping child or a group carrying extra belongings, so plan where the stroller and any items that do not fit in a locker will be kept.

Wheelchair users can enter, and accessible toilets are available. Visitors using their own wheelchair need tire covers. Some artworks cannot be accessed in a wheelchair, while other water-area works require a transfer to a wheelchair intended for that area. Staff cannot push a wheelchair through the water, and the official help asks wheelchair users to come with a companion.

There is a bypass route for rooms that a visitor cannot enter. Ask a nearby staff member about it rather than assuming that every artwork has the same access arrangements. The official guidance describes different arrangements for different works, so a visit may include some rooms and bypass others. Official help: accessibility information

The visit includes dark spaces and areas with strong lights, and some areas are unavailable during pregnancy for safety reasons. If a member of your party has a concern about a particular room or condition, speak to staff and ask what route or alternative is available. These are reasons to plan ahead, not grounds to assume that the entire museum is inaccessible.

5. teamLab Planets Tokyo access and time planning

The official address is 6-1-16 Toyosu, Koto-ku, Tokyo. Shin-Toyosu Station on the Yurikamome is the nearest station, but the official pages give two different walking estimates: one minute in the ticket-store guide and three minutes from exit 1A in the facility information. Treat those as separate published estimates, follow the station exit signage, and allow a little time to find the entrance. Official visitor guide · Facility information

The official access page warns that route buses from Tokyo Station, Ginza and Tsukiji toward Shin-Toyosu are crowded and recommends using other public transport. A paid dedicated shuttle between GINZA SIX and the museum is also listed. Check the official access page for the current details before choosing a bus or shuttle, and do not assume that a route bus will be the easiest option simply because it serves the area. Official access information

There is no general visitor parking at the museum. The official guide describes a weekday parking benefit at Urban Dock LaLaport Toyosu: visitors can receive one hour of parking service by presenting both their facility ticket and parking ticket. The listed reception time is 11:00–19:00, so this benefit depends on visiting on a weekday and applying within that window; check the official guide for current terms before driving. Official visitor guide

As checked on November 3, 2026, the facility information listed ordinary hours as 08:00–22:00, with final admission one hour before closing. It also listed holiday hours of 08:00–20:00 from December 31 through January 2 and closure dates of November 5, December 3 and January 14, but the page did not specify the year for those dates. Do not assume those month-and-day notices apply to a future visit: check the current calendar for your chosen date. Facility information

The facility was listed as operating from July 7, 2018 through the end of 2027. Future plans should therefore be checked against the official booking calendar instead of assumed from the general period listing. As of November 3, 2026, the official store also carried a notice that “The Infinite Crystal Universe” would be unavailable for maintenance on Friday, November 6; the notice did not state a year. If a specific artwork matters to your plans, check the current official notices close to your visit. Official ticket store

The official help says that the wait to enter can be 30–60 minutes. The group-ticket guidance estimates about two to two and a half hours for the full route, but that is a group planning reference, not a guaranteed visit duration for every individual. The group guidance also says staff may ask groups to move forward when it is busy. Keep any next booking flexible enough to accommodate entry queues and the time you want to spend inside. Official help · Group-ticket guidance

Tinagirl Travels presents a visit to Planets from a traveller’s perspective. Use such a walkthrough as a preview of the kind of visit it may be, not as a source for current hours, prices or access requirements. Those practical details can change, so confirm them through the official pages above.

6. teamLab Planets Tokyo FAQ

Can I buy a ticket at the entrance?

No. The official help says tickets are not sold at the venue counter or ticket machines. Buy through the official online store or one of the other sellers named in the official help, and check the conditions of the seller you use. Official ticket help

What does the time on my ticket mean?

The time on a standard Entrance Pass is the time for admission, not the length of your stay. The official help says the queue to enter may take 30–60 minutes, so allow extra time around your booking. If you arrive late as an individual visitor, the guidance is to come during that day’s opening hours and speak to staff; final admission is one hour before closing.

Can I change or cancel my ticket?

The official guidance says tickets cannot be cancelled or refunded. Official-store Entrance Passes can be changed up to three times until two hours before the admission start, subject to availability. Premium Pass guidance gives a different deadline—08:30 on the admission day—while another facility page describes a two-hour rule without distinguishing ticket types, so check the terms attached to your ticket before relying on a change.

Does the Premium Pass skip all queues?

No. The Premium Pass lets its holder avoid the general entrance waiting line by showing the ticket at the information center. It does not remove queues inside the exhibitions. It is date-specific, so confirm the date and ticket conditions before buying.

Can I leave and come back later?

No. Re-entry is not allowed. Plan food, luggage and any other tasks outside the museum before you enter, and keep anything you need during the visit with you or in a suitable locker.

Can children enter for free?

Children aged 3 or younger are listed as free, while the published price for ages 4–12 was ¥1,500 as checked November 3, 2026. Children younger than 13 need an accompanying adult aged at least 18, and one adult is required for every three children, including those admitted free. Check the age categories and supervision rules for your party before purchase.

Is the museum open through 2027?

The facility information listed an exhibition period from July 7, 2018 through the end of 2027. That is a general period listing, not a substitute for checking the calendar for a specific date. Confirm the date you want in the official booking calendar before making travel plans.

Can I visit in a wheelchair?

Wheelchair entry is possible and accessible toilets are available, but some artworks are inaccessible in a wheelchair. Some water-area works require transferring to a water-area wheelchair, and staff cannot push it through the water; the official help asks visitors to come with a companion. Ask staff about the bypass route for rooms you cannot enter, and bring tire covers if using your own wheelchair.